Privacy Policy
Your privacy is important to us. Learn how we protect your data.
1. Information We Collect
FishBid collects the following types of information:
- Personal Information: Name, email address, phone number, shipping address
- Account Information: Username, password (encrypted), profile details
- Transaction Information: Bidding history, purchase history, payment details
- Technical Information: IP address, browser type, device information
- Communication: Messages sent through our platform
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send notifications
- Improve our platform and user experience
- Communicate with you about updates and promotions
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Other Users: Relevant information needed for transactions (e.g., shipping address to seller)
- Service Providers: Payment processors, shipping companies, and other third-party services
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for specific purposes
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Access controls and authentication systems
However, no method of transmission is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage patterns
- Personalize your experience
- Provide targeted advertising (with your consent)
You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Object to processing of your data
- Data portability
To exercise these rights, contact us at privacy@fishbid.com
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal requirements. Transaction records are retained for a minimum of 7 years for tax and legal purposes.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will take immediate steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform.
12. Contact Us
For questions about this privacy policy or your personal information, please contact us at:
Email: privacy@fishbid.com
Address: No. 12, Jalan Pasar Ikan, Kepong, 52100 Kuala Lumpur, Malaysia
Last updated: June 8, 2026